Returns/Refunds
Payment And Shipping
Payment:
TopHobbyTrains accepts the following forms of payment:
Credit Card: Bankcard
Visa
Switch
Discover
PayPal Express Checkout
American Express
Solo
MasterCard
PayPal
Please choose the payment type at time of checkout.
Credit Card Payment:
If you pay for your order via Credit Card (Master Card or VISA) the charges will appear on your statement from TopHobby.
Special order items(items not in stock): Require payment in full at the time of order. The use of a credit card is required. We will work with you to get the product you need in a timely way. Special orders are not returnable or refundable. TopHobby will not place special orders until payment is received in full.
Massachusetts Tax Free Weekend:
TopHobbyTrains may participate in Tax Free Weekend. Tax free items are strictly limited to in stock and immediately shippable items. If it is on the shelf in our stock room then it is tax free. Pre-Orders are not included and tax will be added to orders that have pre-orders. Times are United States Eastern Time.
Pre-Order Items(Items announced for future release): Items for future release can be pre-orderd through TopHobbyTrains. The advantage is you will be assured receipt of the item. Pre-order items should not be mixed with in stock items. During check out use the "Customer Account" Payment option on the check out page. If we do not have your credit card information on file you will need to call us with your billing info. 718 273 1992. We must have your current billing information on file for you pre-order to be processed. Click here to see additional instructions for Pre-Orders.
PayPal
When making payment via PayPal please remit payment to TopHobby@Verizon.net . Just choose PayPal payment at checkout time and the system will bring you to your PayPal login screen. Orders paid for with PayPal can only ship to the address filed with PayPal. There are no exceptions to this policy.