Payment And Shipping
TopHobbyTrains accepts the following forms of payment:
Credit Card: Bankcard
PayPal Express Checkout
Please choose the payment type at time of checkout.
Credit Card Payment:
If you pay for your order via Credit Card (Master Card or VISA) the charges will appear on your statement from TopHobby.
Special order items(items not in stock): Require payment in full at the time of order. The use of a credit card is required. We will work with you to get the product you need in a timely way. Special orders are not returnable or refundable. TopHobby will not place special orders until payment is received in full.
Pre-Order Items(Items announced for future release): Items for future release can be pre-orderd through TopHobbyTrains. The advantage is you will be assured receipt of the item and you will also receive a substantial discount over our normal selling price. Pre-order items should not be mixed with in stock items. During check out use the "Customer Account" Payment option on the check out page. If we do not have your credit card information on file you will need to call us with your billing info. 718 273 1992. We must have your current billing information on file for you pre-order to be processed. Click here to see additional instructions for Pre-Orders.
When making payment via PayPal please remit payment to TopHobby@Verizon.net . Just choose PayPal payment at checkout time and the system will bring you to your PayPal login screen. Orders paid for with PayPal can only ship to the address filed with PayPal. There are no exceptions to this policy. A special note: PayPal has amended their Refund Policy. In the event of a PayPal refund a $1.00 fee will be deducted from the refund amount. ie if you have a $20.00 refund the actual amount refunded to you will be $19.00. This fee will be charged regardless of the reason of the refund. We regret having to charge this fee but PayPal charges us to issue a refund.